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RETURN POLICY

Instructions

  • To return your order for exchange or full refund please call 1 (877) 363-CATH (2284)
  • We can arrange to have your order picked up free of charge at a time and place that is convenient for you

 

Conditions

  • An original receipt of purchase must be provided
  • Orders can be returned up to 30 days from the time the order was placed
  • Damaged or missing items must be reported within 3 days of receiving the order by calling 1 (877) 363-CATH (2284)
  • Merchandise that is opened or used is not eligible for return

 

"I wanted to send this as a HUGE thank you for the service your company provides. To call at 4:30 and to get the order by 9:20 this morning was such a surprise......and a relief. " Alyssa from Brampton
"I want to THANK YOU for all your help and your excellent service." Jerry from Torono
"SCIís excellent customer focused approach is a true reflection of your companyís commitment to principles and guiding values in demonstrating customer first policies reasonably above all else." Roger from Toronto